Privacy policy

1. Introduction

At Shivoham Living, we prioritize the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following information when you interact with our website:

  • Name, email address, phone number, and shipping address.
  • Payment details (processed securely via third-party payment gateways).
  • Browsing behavior, IP address, and cookies for analytics and site improvement.

3. How We Use Your Information

We use your data for the following purposes:

  • Processing and fulfilling your orders.
  • Providing customer support and responding to inquiries.
  • Sending order updates and promotional offers (if subscribed).
  • Improving website experience and preventing fraudulent activities.

4. Data Protection & Security

We implement industry-standard security measures to protect your data. However, no online transmission can be 100% secure. We recommend using strong passwords and securing your accounts.

5. Sharing of Information

We do not sell or rent customer information. We may share data with:

  • Payment processors to complete transactions.
  • Shipping partners for order deliveries.
  • Legal authorities if required by law.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails by clicking the "unsubscribe" link.

For data-related requests, contact us at shivohamliving@gmail.com.

7. Cookies & Tracking

Our website uses cookies to enhance user experience. You can manage cookie settings in your browser.

8. Changes to the Privacy Policy

We may update this policy from time to time. The latest version will always be available on our website.